• Documentation approach in management system standards
• The concept of documented information
• Documenting policies and objectives
• Process-based documentation structure
• Preparing procedures, work instructions, forms, and records
• Control of documents and records
• Reflecting risk-based thinking in documentation
• Common documentation mistakes in practice
• Documentation expectations in internal audits and certification audits
• Knowledge of a documentation structure compliant with management system standards
• Competence in preparing process-focused documents
• Organization-specific documentation approach
• Certificate of Participation for Management System Standard Documentation Training
Management system coordinators/responsible personnel, quality teams, process owners, documentation officers, and relevant department employees.
