Impartiality Policy

RoyalCert ensures impartial, objective, and transparent certification decisions by eliminating conflicts of interest and maintaining strict neutrality across all operations.

Our Commitment to Impartiality

RoyalCert is fully committed to delivering impartial, objective, and unbiased certification and inspection services across all sectors. Every certification decision we make is grounded in verifiable, evidence-based findings, free from any external pressure, commercial influence, or personal interest.

Our impartiality framework ensures that all clients, regardless of industry or size, receive fair and consistent evaluations that align with international standards. This dedication to neutrality strengthens stakeholder trust and reinforces the integrity of the certification process.

Why Impartiality Matters?

An impartiality policy is essential to ensure that certification decisions are made fairly, consistently, and without bias. It protects the credibility of the certification body, builds trust with stakeholders, and ensures compliance with international accreditation standards. At RoyalCert, impartiality is not just a principle—it’s a foundation for delivering reliable and transparent certification services.

Impartiality Policy

The certification activities will be carried out independently and independently of the interests of agencies or persons, based on objective evidence.

Will provide its services without commercial and financial pressure, which can affect the results of the certification process,

Will not affect the decision-making process of certification,

Will ensure that the audit team can not simultaneously issue a certification decision,

Will avoid the behavior of its employees against clients, which negatively impact the reputation of its employees, organizations and certification requirements.

Will not submit any subjective comments and evaluations in the certification audit, act impartially and independently.

Will ensure that the certification decisions are made without any pressure on the complaints to be treated independently and without financial advantages,

and the shareholders of RoyalCert as well as the employees of RoyalCert will not carry out any consulting activities and will not advise their clients

Will not contact other certification bodies during the certification process.

Will treat all information, documentation and records of its clients confidentially and ensure the secure control of these documents,

Will treat all information, documentation and records of its clients confidentially and ensure the secure control of these documents,

Trust Built on Unbiased Certification

RoyalCert’s impartiality is your assurance of fairness, transparency, and professionalism at every step of the certification process.